MaintainRO is committed to protecting the privacy of users visiting maintainro.com and engaging with our naval and maritime MRO services, including demo requests. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Data We Collect
We collect personal data you provide, such as name, email, company, and job title, when you request a demo, subscribe to newsletters, or contact us. We also gather technical data (e.g., IP address, browser type) via cookies and analytics tools to enhance website functionality and user experience. For naval and maritime clients, we may process operational data (e.g., vessel maintenance records) with your consent.
How We Use Your Data
Your data is used to process demo requests, improve our services, personalize content, and communicate updates or support. Technical data helps us analyze website performance and ensure security. Operational data supports tailored MRO solutions for your vessels, such as destroyers or cargo ships, with your explicit permission.
Legal Basis for Processing
We process data based on your consent (e.g., demo requests), contractual necessity (e.g., service delivery), or legitimate interests (e.g., website optimization), as permitted under GDPR. You may withdraw consent at any time by contacting us.
Data Sharing and Disclosure
MaintainRO does not sell your data. We may share it with trusted third-party service providers (e.g., hosting or analytics firms) under confidentiality agreements. Data may be disclosed to comply with legal obligations or protect our rights, such as in response to naval or maritime regulatory audits.
Data Security
We implement robust security measures, including encryption and access controls, to protect your data from unauthorized access, loss, or misuse. Our Supervision Dashboard ensures secure handling of sensitive naval and maritime maintenance data, adhering to GDPR standards.
Data Retention
Personal data is retained only as long as necessary for the purpose collected (e.g., 2 years for demo contacts, longer for contractual obligations) or as required by law. We securely delete or anonymize data when no longer needed.
Your Rights
You have the right to access, rectify, erase, or restrict processing of your data, as well as data portability and objection rights under GDPR. To exercise these rights, contact privacy@maintainro.com. You may also lodge a complaint with a supervisory authority.
International Data Transfers
Data may be transferred to countries outside the European Economic Area (EEA) with adequate safeguards, such as Standard Contractual Clauses, ensuring compliance with GDPR.
Cookies and Tracking
We use cookies to enhance your experience (e.g., remembering preferences). You can manage cookie preferences via our Cookie Settings or browser options. Refer to our Cookie Policy for details.
Changes to This Policy
MaintainRO may update this Privacy Policy periodically. We will notify you of significant changes via email or website posting. Continued use after updates constitutes acceptance.
Contact Us
For privacy concerns or inquiries, reach us at privacy@maintainro.com. We are here to assist with your data protection needs.